Bars & restaurants
POWERFUL POS FEATURES
Countless time and money saving features streamline your day-to-day operations and help make running your business easier and more profitable.
“POS systems are the backbone of any business, but their major benefits have always been about efficiency. In my experience, I have found Harbortouch’s POS solution to be the best in the industry. Their POS system is unparalleled in terms of both price and capabilities, the two elements most critical to any small or mid-sized businesses’ success. I am proud to integrate my proven tools for increasing revenue with their best-in-class system and bring the first truly smart POS system to market.
Turn Tables like a DJ
- Tableside Ordering
- With Harbortouch Tableside™ servers can input orders directly from the table. Give your waitstaff a tablet and see the dramatic increase in order efficiency and accuracy.
- Tableside Tracking
- Multiple seating areas? No problem. Manage all your tables, know which ones are occupied, the number of guests at each table, and empty tables ready to be sat.
- Reservations
- Whether its customers making online reservations or managing your waitlist, you can do it all in one place with Harbortouch's restaurant point-of-sale software.
Management Features
- Employee Management
- It's more than just X and Z reports. Evaluate sales performance, track hours, edit timesheets, calculate overtime, and manage job-based permissions.
- Inventory Management
- From tracking raw goods to managing all your vendors and purchase orders in one central location, Harbortouch's restaurant POS software will nix your 86 list.
- Menu Customization
- Create happy hour pricing, add specials or edit items in real-time. Easily organize menu items and modifiers with an intuitive user interface.
Ready, Set, Sales
- Online Ordering
- Never miss an order again. Give customers the convenience of line ordering and tap into a whole new sales channel.
- Gift Cards
- From driving sales to boosting brand awareness, gift cards are an opportunity to turn new customers into loyal ones.
- Customer Loyalty Programs
- Loyal customers are your bread and butter. Keep them coming back time and time again with rewards, incentives, and promotions.
ADDITIONAL HARDWARE OPTIONS
Kitchen Printer (Remote Printer) – Add remote thermal printers or dot-matrix printers in your kitchen or bar to speed up order prep.
Kitchen Display System (KDS) – Or don’t use a printer at all and leverage the eco-friendly power of a KDS.
Digital Scale – If you sell weighted items, a digital scale will ensure sales are accurate — down to the penny.
Barcode Scanner – For restaurants that sell merchandise or other retail items with a UPC, a barcode scanner can speed up sales.
Tableside Tablet – Servers can input orders and accept payment directly from the table with a purpose-built 10″ tablet.
FREE PAY-AT-TABLE TERMINALS
SkyTab is a powerful tool to supercharge your business! This complete order and pay at table solution will take your operations to the next level while delivering an unmatched experience for your customers.
- Increase operational efficiency – Serve customers and turn tables faster by eliminating the need for your servers to walk back and forth to the POS system
- Improve customer experience – Prompt customers to rate their experience and alert management when a patron isn’t satisfied
- Build your marketing database – Collect customer email addresses to populate your marketing database and increase repeat business
LIGHTHOUSE BUSINESS MANAGEMENT SYSTEM
Powerful cloud-based management and reporting tools
Remote Reporting and POS Management
The powerful LighthouseTM platform provides you with remote access to your Restaurant POS system 24 hours a day, 7 days a week. Lighthouse enables you to view reports online, make changes to your menu remotely, and manage your employees from anywhere. Now you can work where you want, when you want!
REAL-TIME REPORTING AND ANALYTICS
Take control of your restaurant with powerful POS reporting capabilities.
Sales Reports
Tracking sales is essential for the success of any restaurant. Sales reports will give you actionable insights into what you’re selling and when.
Labor Reports
Labor costs are a big chunk of your expenses and should be thoroughly monitored. High labor costs and low revenue is a recipe for disaster.
Menu & Product Reports
Are dinner specials not selling like you’d like? With Harbortouch’s menu and product reports, you can find answers like these and turn data into actionable tasks.
BRAND MANAGEMENT & CUSTOMER ENGAGEMENT TOOLS AT YOUR FINGERTIPS
Having an online prescence is a powerful and cost effective marketing strategy for any business
— especially for a small business on a tight budget.
Manage Social Media Accounts
Schedule posts, track performance of your content, and manage all your social media activity in one place.
Manage Your Online Reputation
View ratings and reviews from multiple online review platforms and easily respond to customers to maintain your brand.
Easily Engage Customers
Set up welcome emails, promotional offers, and more using built-in tools to improve customer loyalty.
Installation, Training & Support
Shift4 provides professional installation, comprehensive training and 24/7 in-house support to ensure a flawless experience.
Experienced and certified installation professionals ensure you’re up and running in no time.
Our Certified Technicians are highly trained in order to provide a superior installation experience.
We work around your schedule to complete the installation, avoiding any disruptions to your business operations.
We provide preliminary onsite training and extensive remote training to make sure you are proficient with your POS system.
Preliminary Training
Our onsite technicians provide a basic overview at the time of install to make sure you are comfortable with your new system
Remote Training
Once the installation is complete, we provide an advanced training session over the phone so that you can utilize all of the features and functions of your POS system
In-house customer service and technical support are available 24/7; remote support allows the Harbortouch support team to access your system to repair any software issues immediately
Available 24/7
No matter when you have an issue, we will be available to help you reach a quick resolution
Remote Support
The Harbortouch support team is able to log in to your system remotely to instantly repair any software issues you may experience